Responsible gambling

At Grosvenor Casino London, we want to make sure that you have a great time playing your favorite games while keeping yourself safe and responsible.

Our safer gambling tools are designed to help you play within your limits and maintain control over your gaming experience. We understand that sometimes it's easy to get carried away with the excitement of online or land-based casino games, but we're committed to providing support every step of the way.

Set Your Limits

Before you start playing, consider setting a budget for yourself and stick to it. You can configure deposit limits within your account settings, so that you never overspend.

• Deposit Limit: Set how much money you want to allow yourself to spend on gaming each day/week/month.
• Reality Checks: Receive reminders about the time spent playing and any losses incurred to help keep things in perspective.
• Time-Outs: Take a break from gaming for a specified period, giving your mind (and wallet) some well-deserved rest.

Self-Exclusion and Support

If you're finding it difficult to control your spending or are feeling overwhelmed by the pressures of gambling, please don't hesitate to reach out. We've partnered with reputable organisations that provide confidential support:

• GamCare: For expert advice on problem gambling.
• BeGambleAware: To learn about safer gaming practices and find resources for managing addiction.

In-Play Tools

To ensure you have a safe experience, our online platform features an "in-play" menu offering practical tools to keep you in control:

• Session End Reminders: Be notified when it's time to close the session.
• Deposit Block Periods: Temporarily restrict access to account for a set period.

We encourage responsible gaming practices among all users, and we're here to offer support whenever you need it.